Shipping and Returns Policy

At Etto Designs, we’re dedicated to ensuring a seamless shopping experience from the moment you browse our products to the joy of unboxing them at home. Below, you’ll find all the information on how we handle shipping and returns.

Shipping Policy

We are thrilled to offer international shipping. Our products will be delivered to your doorstep, no matter where you reside.

Choose Your Shipping:

• Standard Shipping: It takes about 14 days for orders to reach customers in the US, and orders over $59 are free! If your order doesn’t meet this threshold, we’ll calculate the shipping cost at checkout.
• Expedited Shipping: In a rush? Opt for our expedited service and receive your order within 72 hours. Additional charges for this speedy service will be calculated at checkout.

Processing Times:

• Ready-to-Ship Items: We’re quick! Your order will be on its way within 48 hours.
• Custom Creations: Some things are worth waiting for. Processing times for custom orders vary and are detailed on the product page.
• Pre-Orders: Are you excited about an upcoming product? So are we! Wait times for pre-orders are clearly mentioned in the product details.

We provide a tracking link with every order. You can check where your goodies are at any time. We proudly ship to military addresses but can’t ship to PO boxes.

Returns Policy

Hassle-Free Returns: Changed your mind? No problem! You have 14 days from the receipt to send it back to us.

Return Conditions: Please return your items in their original packaging. This will help keep them safe on their journey back to us.

Flexible Refunds:

• Store Credit: Not sure what to buy next? Take a store credit and decide when you’re ready.
• Full Refund: If there’s an issue with your order, we’re on it! Depending on the nature of the problem, we might offer a full refund.

We Cover Return Shipping: Yes, you read that right! We’ll reimburse your return shipping costs if you need to return something. Just send us proof of the shipping cost.

Easy Return Steps:

1. Snap a picture of the item.
2. Email the photo, your order number, and a brief explanation of the issue to info@ettodesigns.com.

No Restocking Fees: We want to make returns as easy and straightforward as possible, with no hidden fees or hassle.

We accept returns on all our items because shopping should be worry-free. We hope this policy helps you shop with confidence, knowing we’re here every step of the way! If you have any questions or need further assistance, please reach out. Happy shopping!